Taking sustainability to the board level

Lundquist CSR Online AwardsWhat do investors think about sustainability issues? Do these issues influence their investment decisions? The need to mitigate risks, enhance long-term performance and attract younger investors is increasingly pushing investors to consider sustainability issues in their investment decisions.


With this in mind, how are companies and legislation responding to this changing scenario? At the beginning of this year we discussed the increased importance of ESG (Environment, Social, Governance) issues for investors and how this leads to increased internal collaboration between the legal affairs, investor relations, corporate communications and sustainability teams. EU legislation is now also pushing companies to address non-financial issues. By December 2016, EU Member States should transpose the rules on non-financial reporting into national legislation (Directive 2014/95/EU).


We are hiring!

Job opening: sustainability reporting consultant


Lundquist is at the heart of the transformation of corporate sustainability and is looking to expand its award-winning team to further its work in creating and implementing innovative solutions in sustainability reporting, communications and engagement.


We’re looking for an experienced and ambitious professional who has the flair to combine methodological rigour with stakeholder-centric, engaging solutions. We need a number-cruncher with incredible attention for detail who will support our clients in their sustainability reporting, specifically in terms of adherence to international guidelines and respect for regulatory requirements in non-financial disclosure, implementing stakeholder engagement methodologies, developing materiality analyses as well as setting in place and managing data collection and processes for measuring social and environmental impacts.


The position is full time and based in Milan with both English and Italian as working languages. Starting date: December 2016.

Wikimania 2016 – “Wikipedia is about building bridges, not walls”. A lesson for companies

Wikipedia_Wikipedia is about building bridges, not walls” – said the founder of Wikipedia Jimmy Wales during the opening speech that kicked off Wikimania 2016: the 12th annual world conference on Wikipedia and projects alike that took place in Esino Lario, a small village of about 700 inhabitants in Nothern Italy.


We experienced this collaborative spirit first hand at the conference,  hearing from experienced Wikipedians also about the controversial role of companies editing the free encyclopaedia. We wrote a report on the topic, which is based on the Lundquist Wikipedia Research we have  carried out since 2008, including data as well as good and bad examples. Should you be interested you can download it for free here.

Users and uses: what the GRI will discover about digital transformation

Social media live stream


Three years ago, I was lamenting the lack of talk of digital and social at the last Global Reporting Initiative (GRI) conference sustainability reporting.


With all the talk of how engagement was supposed to become the key for determining the relevance of issues to different companies, stakeholders and contexts, it was surprising to me that so few made the connection with the way technology is transforming our system of relationships. Sadly, engagement has turned out to be principally carried out inside companies and in low-tech ways – interviews, surveys, focus groups, workshops. Connecting to a wider conversation is rare.

Four Top Mistakes Experts See in Online CSR Communication
Burnout! by Skley, on Flickr


And yet, when it seems that the hardest choices have been made, there it comes, the external opinion, the outside perspective. It’s the most unpredictable part of the process due to the variety of people out there with differing habits, expectations and opinions. What’s more, on-screen reading habits mean users will absorb only a small fraction of your actual content.


At Lundquist, we’ve been asking experts, professionals and stakeholders what frustrates them most while navigating corporate sustainability information online and engaging with companies. It’s research we’ve been doing over the past years as part of the CSR Online Awards, drawing on input from 1,600 people. We’ve been looking at the initial reactions in our latest survey, currently ongoing. Here are top four errors to avoid, according to the people who spend most time sifting through online CSR disclosures:

© 2016 Lundquist – Partita IVA 05881100969