The research reveals how the field of corporate social responsibility (CSR) and sustainability is undergoing a profound shift that is re-shaping the company-stakeholder relationship. The penetration of digital and social channels into daily, working routines has reached a tipping point in terms of how people access corporate information and engage over environmental, social and governance (ESG) issues.
The study was based on an evaluation protocol developed with input from 350 CSR experts and sustainability professionals and organised into seven pillars: Concrete, Exhaustive, User friendly, Ongoing, Social, Integrated and Distinctive. Lundquist analysts assessed the website and associated digital channels of about 270 European companies.
Our White Paper presents all our research findings as well as full rankings for the following lists:
- Germany’s 30 top companies (updated March 2015)
- Switzerland’s 50 major listed and non-listed firms (updated 27 October 2014)
- Europe’s top 100 companies where top performers were Deutsche Post DHL (73 points out of 100), Nestlé (67.75) and Unilever (66.25).
- Nordic region’s 40 leading companies, with leading positions taken by Ericsson (48 points), Novo Nordisk (46.5) and ASSA ABLOY (45.25)
- Italy’s 100 biggest listed and privately held companies, won by Telecom Italia (65.5) followed by Gruppo Hera (62.75) and Snam (61)