• Discover our credentials         

    Discover our credentials

    Over the years, we have worked with more than 70 major European companies: see some examples of our work....

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  • Our research series         

    Our research series

    Our thinking is based on rigorous, authoritative research because we recognise the value of a quantitative, measurable approach....

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  • Wide-ranging expertise         

    Wide-ranging expertise

    Our strength lies in deep understanding of corporate communications challenges, from corporate responsibility to user experience....

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  • Building partnerships         

    Building partnerships

    We adopt a tried-and-tested approach to all our projects, dividing them into three phases: Measure | Manage | Change. Discover how we work...

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What we do at Lundquist

 Measure   Manage   Change

Lundquist is a strategic consultancy specialised in online corporate communications. We adopt a tried-and-tested approach to all our projects, dividing them into three phases: Measure | Manage | Change. Thanks to our extensive research activities, we have particular expertise in financial communications and reporting, corporate responsibility, employer branding, social media as well as user experience and interaction design. Keep up-to-date with all our activities, events and research. See what’s on.

Blog

Now online: Speakers’ presentations at the 5th CSR Online Awards Seminar

James-OsborneOn 27 and 28 May over 100 participants including sustainability and communications professionals from over 45 companies gathered at the 5th CSR Online Awards Seminar in Milan. Speakers’ presentations at the Seminar are now online. If you missed the event or want to review the material presented, read on.

Behind the scenes at the CSR Online Awards gala dinner

Lundquist hosted the 5th edition of its CSR Online Awards gala dinner in Milan last week, part of a unique two-day event to discuss trends in sustainability and recognise top performers in online communications from across Europe.

 

The event brought together more than 100 participants including sustainability and communications professionals from over 45 companies and organisations. Participants heard from 27 international speakers in three plenary sessions and six workshops.

Can we really talk about online stakeholder engagement when 60% of companies don’t respond to email?

StakeholderStakeholder engagement is a hot issue that has generated much discussion in sustainability. Companies try or claim they try to engage in dialogue: “we value your feedback” abounds in reports and on websites. Our survey of CSR professionals, sustainability experts and stakeholders clearly shows that email is one of the preferred engagement channels (up there with industry events, stakeholder panels, online surveys and LinkedIn).

 

For this reason, as part of the Lundquist CSR Online Awards research, we recently tested the real effectiveness of email engagement on Europe’s top 100 listed companies (based on contact information available on corporate websites). The result was rather worrying: 60% of top European companies didn’t respond to a simple email* in which we asked how they managed incoming messages, requests and complaints.

News

KWD Webranking Yardstick
The 18th edition of the KWD Webranking study has just started

The evaluation for the new edition of the KWD Webranking, Europe’s most in-depth analysis of online financial and corporate communication, has just started. The ranking is conducted by KW Digital, the digital division of Hallvarsson&Halvarsson, in collaboration with Lundquist. Find out if your company is included.

Il Sole 24 Ore logo
Lundquist research into sustainability and social media covered in newspaper Il Sole

Il Sole 24 Ore, Italy’s leading business newspaper and Lundquist’s exclusive publication partner in Italy for the CSR Online Awards, has highlighted how digital communications are transforming corporate sustainability and the way companies interact with stakeholders.

Lundquist channel

Interview with Charlotte Rademaekers, Call2Action founder - Lundquist CSR Online Awards 2012

The fifth instalment of our video interviews from the CSR Online Awards 2012 seminar introduces Char…

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